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COVID Protocols

To all our patients:

We are closely monitoring events in our local community and continuously updating our policies and protocols because of new information.

Please know that our office is following all recommended guidance from public health authorities, including best practices for hygiene, infection control and medical professional team health. We feel confident in our ability to begin seeing patients and providing the expert care you have come to expect and deserve from Towne & Country Eyecare.

Our highest priority is to keep all our patients and staff as safe as possible.

Therefore, at the recommendation of CDC, we will be taking patients’ temperatures and asking these screening questions prior to allowing them to enter the reception area. Notably, all patients need to consider these questions prior to coming to the office:

  • Have you traveled to a COVID-19 affected geographic area within 14 days of symptom onset? (China, Iran, S. Korea, Europe, cruise ship or any high-risk sites in U.S.)
  • Have you had close contact with a person who traveled to high risk sites or has COVID-19?
  • Do you have fever and respiratory symptoms such as cough or shortness of breath?
  • If you answered yes to any of the above questions, please call our office to reschedule

Should you arrive at the office and meet these criteria, you will be asked to stay in your vehicle and to call or text our office .We will let you know when you can come to the door for your screening.

We are currently working with reduced staff and reduced hours. There are NO walk-ins, all patients are by appointment only. Our current phone hours are Monday-Friday 9am- 3pm (closed 12-1 for lunch). We are looking forward to seeing our patients again.

Thank You,

TCE Staff

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